Privacy Policy

At Valenti Heating Solutions, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following information when you contact us or use our services:

• Name and contact details (e.g. email address, phone number, address)
• Details about your property or service request
• Payment information (if applicable)
• Any information you voluntarily provide through forms, email, or phone

2. How We Use Your Information

We only use your information to:

• Respond to your enquiries
• Provide quotes and carry out services
• Manage appointments and communicate with you
• Process payments (if applicable)
• Meet legal or regulatory obligations

We do not sell or rent your data to third parties.

3. Storing and Protecting Your Data

We take appropriate steps to protect your personal data from loss, misuse, or unauthorised access. Your data is stored securely and only accessed by authorised personnel.

4. Sharing Your Information

We only share your data with trusted third parties when necessary to carry out services (e.g. finance providers, regulatory bodies, or sub-contractors) — and only with your consent or as required by law.

5. Your Rights

You have the right to:

• Request a copy of the data we hold about you
• Correct or update your information
• Ask us to delete your data (where legally allowed)
• Withdraw your consent at any time

To make a request, please contact us at:
[Insert your business email or contact details]

6. Cookies (if applicable)

Our website may use cookies to enhance your experience. You can adjust your browser settings to disable cookies if you prefer.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.